General FAQ Page
What is the difference between the DART Pro line of software and the CD-Recorder line?
Back to top Does DART Software require any special hardware?
Back
Besides LP to CD, what other mediums can I record from onto CD? Depending on the software version you have, you can create an audio CD from Records, Cassettes, Midi, MP3, WMA, Wav, Mini Disc, Radio, DAT Tapes or any audio that comes in through your soundcard or an audio input device. Back to top I purchase an unlockable version of the software and now I need a new code. How can I get another unlock code? Registered users can always get an unlock code free of charge at our Unlock Menu. Just select the product you wish to unlock and follow the links. All you need is the E-mail address and zip code you entered when you purchased the product. Back to top Why did my Code Entry or Computer ID changed and what do I do now? The Code Entry and Computer ID numbers are generated from information gathered from your Bios and hard drive. If you make any changes to hardware or if you get a new hard drive, you will need a new unlock code. Registered users can always generate a new unlock code at our Unlock Menu. Back to top How much music can I get into a standard CD? Most of the CD's available on the market today will hold a maximum of 74 minutes worth of music. DART Software does not support overburning of CD's. Back to top Can I listen to the CD on any audio CD player? This limitation is dependant on the Recording device that you are using. Most of the devices on the market will allow you to create music CD's that you can play on any Redbook audio compatible player. However many of the CD players have limited tolerances and require accurately written and high quality CDs. So you may have to record at 2X or even 1X and use high quality (gold) media. Also, most players will not play CD-RW media. You must record using CD-R media. Back to top Can I use standard CD-R media or do I need those expensive Audio CD's? DART Software allows you to use any type of recordable media. You can use any brand of media you wish, just remember that some of the less expensive media is more prone to errors. Back to top Is there a special pricing for registered users if they wish to upgrade? Registered owners of DART Software are always entitled to upgrade pricing and special offers. Please contact us for the current upgrade prices. Back to top What is Direct-X or Direct-X plugins? Direct-X is a technology developed by Microsoft that allows developers to create plug-ins that can be used from within different programs. This allows you to use our plugins inside any program that is Direct-X compatible, and it also allows you to use plugins written by anyone else inside our program. For more information, please read the Microsoft Direct-X website Back to top Why is my CD-R or CD-RW not being recognized by the program? First, make sure that you have the latest update installed on your machine. If the program still does not recognize your Recording device, it may be one of these three reasons: Back to top How do I get sound into my computer? All you need is a cable that will connect from the line out of your audio source into the line in of the existing soundcard in your computer. Most sound cards will accept a 1/8' Stereo mini-plug similar to the one's on the headphones of personal stereo's. Back to top The reason this is happening is that you must enable and select the input device for your soundcard. To do this, double-click on the icon on your taskbar next to the clock that looks like a speaker. You will see the "Volume Control" appear on screen. Click the "Options" menu and select the "Properties" menu item. When the "Properties" form appears, select the "Adjust volume for: Recording" option and make sure that all available volume controls are selected. Now click on "OK". Now the "Recording Control" will appear. Make sure that the control that you have selected to input audio (usually "Line In") is at least 3/4 of the way up and that the "select" box at the bottom is checked. If the correct control is not "selected" you will not be able to record any music. Back to top Do I need a special sound card for this? No. Most sound cards available today are compatible with the software. Just remember that the better the soundcard, the better the sound quality though. Back to top Which Sound Card would be good to use with DART PRO 32 or CD-Recorder? Any Windows compatible sound card can be used, but here are some that work well— Back to top Can you run DART Pro 32 under Windows 3.1? No, none of the current DART products will run under Windows 3.1. In fact, if you try to use the DART CD-ROM with Windows 3.1, the system will not even see the CD-ROM. Back to top Is there a Mac version coming? Sorry, but at this time there are no plans to create a Mac Version of our software. Back to top There are three possibilities that need to be considered: Back to top Tell a friend about DART
|